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Flows With Purpose

I blend UX and service design to create meaningful customer flows. I thrive with businesses who grow through purpose and community.
Whether you have a concept or a platform, I will influence growth goals using behavioural product psychology, product pragmatism, and ethical transparency.
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Make your customer journey memorable to the people who matter.
I bring a thoughtful, step-by-step approach to UX design that helps you craft experiences your community won’t forget.
Together, we’ll make ethical design decisions and focus on impact with honest, practical UX insights.

Featured clients

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Latest Projects
Kickoff

1x workshop to define the current state, future needs.

1x playback of gap analysis and competitors.

Define

Prioritise opportunities found in gaps.

Ideate and create sprint experiments.

Deliver

User-test prototypes (no or low code) against hypotheses.

2x Rapid iterations.

Report

Playback of learnings, handovers, and next steps.

UX playbook personalised to your goals, teams, and tools.

My process: purpose to impact

Key services

UX Sprint Plan
  • 45-mins to align on UX plan

  • 60-min UX showcase

  • 30-mins UX retro

User + Usability
  • User interviews

  • Competitor analysis

  • Task-based usability testing

  • User analysis: JTBD, Pains, and Motivations

UI Design
  • Rapid prototyping

  • Component-based layouts

  • Style guide and library

  • Design and Dev access to Figma files

Tools & Tracking
  • A shared Slack channel to steer the ship as needed.

  • 24/7 access to Figma files

  • An industry-standard playbook co-designed with your team

3 ways to collaborate
UX Audit

Simple steps to build foundations of iterative UX research and design.

You get:

  • usability report,

  • accessibility standard report, and

  • re-align user tasks to business goals

3-5 days

Embed

I embed alongside your team to extend capacity or provide UX leadership.

I have 10+ years of experience in:

  • user research

  • rapid prototyping

  • usability testing

  • scalable UI

  • UX reporting

Minimum 6-week engagement

UX Lead

We co-define core tasks, tools, reporting, and ways of working.​

My expertise:

  • aligning customer and business goals

  • iterative research and design

  • co-designing within limitations

  • tooling and practice for iterative UX

Minimum 3-month engagement

LET'S Move the world

WITH PURPOSE

🗓️  Book a free context setting call below. We align on your requirements, purpose, and our mutual fit  🗓️

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